We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward returns process within a specified period.

Please note that due to the seasonal nature of many of our products, certain items may be subject to a different return policy. This will be clearly indicated on the product page. Unless otherwise stated, all returns must be initiated within 30 days of receiving your order.

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. You will need your order number and proof of purchase. Unfortunately, sale items or personalized/holiday-specific products cannot be returned unless they are faulty or damaged upon arrival.

To start a return, please visit our website and navigate to the Returns section for instructions. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a certain number of days.

Please note that you are responsible for the cost of return shipping unless the item is defective or we made an error. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.